Kudos to Rockin Ron's Music
Thu, 04/27/2023 - 06:46
I just wanted to give a shout out to Rockin Rons (rockinronsmusicsd.com) regarding their customer service. I ordered a Golden Melody on Tuesday and received a shipping email the same day. I've been checking the tracking and Ive been getting a message that the label was created but USPS did not have it yet. I reached out via email and received a call within minutes. Turns out the link for the tracking was wrong in the email but the tracking on their page for my order showed correct. I wasn't super worried but I sure did apprecaite their excellent service getting back to me so quickly. I'll be buying from them again I'm sure.
ixnay66:
Glad you've found out about Rockin' Ron's Music. Ron Hobdy is a great guy, and the very model of customer service. Over the past 6-7 years I've ordered quite a few harps from him (and save for two harmonicas I've won in raffles at workshops, none of my harps have come from anywhere else).
Add to that: While there are some harmonica models you won't see on Ron's website, if it's something you're interested in, call or email him first. I have at least two harmonicas and a melodica from him that he does not regularly sell, and in each case he reached out to the US distributor and arranged for me to purchase it through him, with the distributor direct shipping to me. And with his regularly-stocked stuff, his price was more than fair.
One final note: He's dropped the "sd" from his web name (but still lives in San Diego), so now it's simply the easier-to-remember www.rockinronsmusic.com